Terms & Conditions

Please read these Terms and Conditions carefully before using our website or purchasing products from Outdoor Beanbags (“us,” “we,” or “our”). These Terms and Conditions govern your use of the website and outline the warranty and refund policies for our products. By using our website or purchasing our products, you agree to these Terms and Conditions.

1. 1. Warranty:

1.1 Warranty Period: We provide a warranty on our beanbag covers for a period of 12 months from the date of purchase. If you encounter any defects during this warranty period, please contact us at sales@outdoorbeanbags.com.au to initiate the warranty claim process.

1.2 Warranty Coverage: Our warranty covers defects in materials or workmanship of the beanbag covers. We will, at our discretion, repair or replace the defective product. The warranty is void if the product has been damaged due to misuse, improper care, or non-compliance with our care instructions.

2. 2. Refunds:

2.1 Change of Mind Policy: We understand that circumstances may change, and customers may request a return due to a change of mind. If you decide to return a product, please contact us within 7 days of receiving the product to discuss your request.

2.2 Return Eligibility: To be eligible for a change of mind return, the following conditions must be met:

• • The item must be in its original condition and packaging.

• • The item must not have been opened or filled with beans.

• • You must obtain approval from us before returning the item.

• • You are responsible for the shipping costs associated with the return.

• • There is a $20 re-stocking fee per order that will be deducted from any refunds for change of mind returns.

2.3 Refund Process: Once we receive the returned item and verify its eligibility for a change of mind return, we will process the refund within 5 business days. The refund will be issued in AUD, the currency of our website, and will be credited to the original payment method used for the purchase, less our re-stocking fee.

3. 3. Damaged Items:

3.1 Damaged Items During Transit: If your item arrives damaged during transit, please contact us immediately at sales@outdoorbeanbags.com.au. To help us resolve the issue promptly, please provide photographs of the damaged packaging and product. We will assess the situation and arrange for a replacement or refund as appropriate.

4. 4. Payment Terms:

4.1 Payment Options: We accept payment via PayPal, Stripe, and Afterpay on our website. All payments must be made in full before we place any orders with our manufacturer, or post any in-stock products ordered. We reserve the right to add or remove payment options at our discretion.

4.2 Custom Orders: For custom orders, such as beanbags with custom dimensions or branded designs, please note that there are no change of mind refunds available. Once the custom order is confirmed and payment is received, the order cannot be cancelled or refunded, unless there is a manufacturing defect or non-compliance with the agreed specifications.

5. 5. Contact Us:

5.1 Warranty Claims: For any warranty-related issues or claims, please contact us at sales@outdoorbeanbags.com.au. We will assist you in resolving the matter as quickly as possible.

6. 6. General:

6.1 Entire Agreement: These Terms and Conditions, including any referenced policies or documents, constitute the entire agreement between you and Outdoor Beanbags regarding the use of our website and the purchase of our products. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

6.2 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Western Australia.

7. 7. Intellectual Property:

7.1 Ownership: All content, including but not limited to text, graphics, logos, images, product descriptions, and website design, is the property of Outdoor Beanbags and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

8. 8. Privacy Policy:

8.1 Collection and Use of Personal Information: We collect and process personal information in accordance with our Privacy Policy. By using our website or providing your personal information to us, you consent to the collection, storage, and use of your information as outlined in our Privacy Policy.

9. 9. Indemnification:

9.1 You agree to indemnify and hold Outdoor Beanbags harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of our products or website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

10. 10. Modifications:

10.1 We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes. Your continued use of our website or purchase of our products after any modifications constitutes your acceptance of the revised Terms and Conditions.

11. 11. Contact Us:

11.1 If you have any questions or concerns regarding these Terms and Conditions, our warranty, refund policies, or any other related matter, please contact us at sales@outdoorbeanbags.com.au.

Thank you for choosing Outdoor Beanbags. We appreciate your business!